 |  Autotask LiveLink for OnForce
by Autotask Corporation |
| This LiveLink allows the user to create an OnForce work order from an Autotask ticket. When executed, the LiveLink launches the Autotask Ticket to OnForce Work Order screen in a new browser window. In order to use this LiveLink, you must configure the OnForce.com LiveLink Application with your OnForce Web Services Access Key and Shared Secret. Note - this LiveLink functions with ONFORCE WEB SERVICES FOR BUYERS v2.
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|  eFolder - Create Account
by eFolder |
| Takes you to the eFolder create account page and prepopulates the contact information from the Autotask account. Use to quickly create a new eFolder account or to add another sub-account to an existing eFolder account.
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|  eFolder - Create Support Ticket
by eFolder |
| Creates a new ticket in the eFolder help desk for the specified account.
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|  eFolder - Create Support Ticket
by eFolder |
| Creates a new ticket in the eFolder help desk to help with an open ticket in Autotask.
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|  eFolder - Dash Panel
by eFolder |
| Displays the eFolder dash panel, showing the status of remote and local backups and email archiving for all of your eFolder accounts on one page.
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|  eFolder - Login
by eFolder |
| Logs you in to the eFolder partner web portal, where you can provision, manage, and monitor your eFolder remote backup, local backup, and email archiving accounts.
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|  HandsFree Networks Monitoring Alert
by HandsFree Networks |
| Captures monitoring alert and automatically creates ticket inside of Autotask. HandsFree Network's Automated Support Infrastructure (ASI) automates the delivery of a broad range of managed services.
It features:
• Automated problem prevention and resolution
• On-demand remote system management and automated maintenance
• Centralized device security management
• Software update management
• Resource usage and availability monitoring
• Asset and change management
• In-depth information gathering and reporting
• Real-time event detection and notification
• ASI from HandsFree Networks is Ready for Autotask. E-mail alerts from ASI can be handled by Autotask and automatically converted into service tickets.
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|  HyBlue Login
by Autotask Corporation |
| This LiveLink provides the user easy access to the HyBlue login page. When the LiveLink is executed, it will open a new browser window and take the user directly to the HyBlue main login page.
Before the LiveLink is available for use it must be published. The LiveLink can be accessed through the LiveLinks folder on the left side of the screen under any Module that it has been published for.
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|  HyBlue Monitoring Alert
by HyBlue |
| Captures monitoring alert and automatically creates ticket inside of Autotask. HyBlue, the first Autotask Ready Partner, provides network management tools that allow VARs and IT Service Providers to offer managed services to their small- and medium-sized business customers. HyBlue’s web-hosted Expert System proactively monitors your customers' Windows® servers and workstations with no additional hardware to ensure that everything is running at peak performance.
Integrating HyBlue's intelligent alerts with Autotask's IT Services Management software allows MSPs to increase their productivity and their customers' satisfaction.
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|  Kaseya - Machine Information
by Autotask QA ID = 0 |
| This LiveLink opens the Machine Summary page for the current Installed Product in Kaseya. Quickly see the status of your Installed Product using Kaseya, now available right from Autotask.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Kaseya - Ticket Information
by Autotask QA ID = 0 |
| This LiveLink opens the Ticket Detail page for the current Ticket in Kaseya. Quickly see the status of your Ticket using Kaseya, now available right from Autotask.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Kaseya Monitoring Alert
by Kaseya |
| Captures monitoring alert and automatically creates ticket inside of Autotask. Kaseya is Ready for Autotask. E-mail alerts from this product can be handled by Autotask and automatically converted into service tickets.
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|  Managed Workplace - Central Dashboard
by Autotask Corporation |
| This LiveLink automatically logs the user into the Managed Workplace Central Dashboard, the starting point from which network resources can be managed easily.
Before the LiveLink is available for use it must be published.
The LiveLink can be accessed through the LiveLinks folder on the left side of the screen under any Module that it has been published for.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Managed Workplace - Device Alerts
by Autotask Corporation |
| This LiveLink opens the Device alerts page for the current Installed Product in Managed Workplace. Quickly view any alerts for the device using Level Platforms Managed Workplace, now available right from Autotask.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Managed Workplace - Device Information
by Autotask Corporation |
| This LiveLink opens the Device information page for the current Installed Product in Managed Workplace. Quickly see the status of your network devices using Level Platforms Managed Workplace, now available right from Autotask.
The username and password are stored in the LiveLink Application, so users will be automatically logged into Managed Workplace.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Managed Workplace - Device Information (on ticket)
by US Master Demo Corporation |
| This LiveLink opens the Device information page for the current Installed Product in Managed Workplace. Quickly see the status of your network devices using Level Platforms Managed Workplace, now available right from Autotask. Before the LiveLink is available for use it must be published. The LiveLink will appear on the LiveLinks menu from the Installed Product Details page, as well as the right-click menu for any Installed Product, but only for the resources it has been published to. NOTE: The base URL needs to be modified to work. In the Base URL field, the string "MyServiceCenterDomain.com" needs to be replaced with the domain name for the Service Center in use.
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|  Managed Workplace - Device Remote Contr(on ticket)
by US Master Demo Corporation |
| This LiveLink provides one click access to the Remote Control Form in Managed Workplace. Easily take control of a troublesome Installed Product on your network directly from Autotask. Before the LiveLink is available for use it must be published. The LiveLink will appear on the LiveLinks menu from the Installed Product Details page, as well as the right-click menu for any Installed Product, but only for the resources it has been published to. NOTE: The base URL needs to be modified to work. In the Base URL field, the string "MyServiceCenterDomain.com" needs to be replaced with the domain name for the Service Center in use.
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|  Managed Workplace - Device Remote Control
by Autotask Corporation |
| This LiveLink provides one click access to the Remote Control Form in Managed Workplace. Easily take control of a troublesome Installed Product on your network directly from Autotask.
The username and password are stored in the LiveLink Application, so users will be automatically logged into Managed Workplace.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Managed Workplace - Site Configuration
by Autotask Corporation |
| This LiveLink provide one click access to the Site Configuration page in Managed Workplace. In this case an Autotask Account is analogous to a Managed Workplace Site. A quick and easy way to keep information synchronized and updated in both Applications.
The username and password are stored in the LiveLink Application, so users will be automatically logged into Managed Workplace.
Before the LiveLink is available for use it must be published.
NOTE: This Link requires some editing in order to work. See the Install Instructions for more details.
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|  Managed Workplace - Site Configuration (on ticket)
by US Master Demo Corporation |
| This LiveLink provide one click access to the Site Configuration page in Managed Workplace. In this case an Autotask Account is analogous to a Managed Workplace Site. A quick and easy way to keep information synchronized and updated in both Applications. Before the LiveLink is available for use it must be published. The LiveLink will appear on the LiveLinks menu from the Account Details page, as well as the right-click menu for any Account, but only for the resources it has been published to. NOTE: The base URL needs to be modified to work. In the Base URL field, the string "MyServiceCenterDomain.com" needs to be replaced with the domain name for the Service Center in use.
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